I purposely chose this hotel for the indoor pool, and was extremely disappointed the heater did not work in it. I’ll start off with my only negative part. My family & I stayed here because we were going to Sesame Place and it was only 10 minutes away. I did read somewhere that may need to be done sometimes.…

I felt every time I passed someone in the hall, I had to tell them they first need to go to reception to fully activate them. Only real negative, is that the digital keys had problems at initial use at most of the room doors. All self-serve, but there is staff around for help. I came with a wedding party, so I don't know if the continental breakfast is usually included, but it was excellent. However, I wasn't 1st in the room, and my daughter said there was a note if we wanted service. I always keep the rooms clean, but while on vacation, I like having my bed made and turned over. I was disappointed that there was no housekeeping service. They could use a small light in the bathroom, instead of all on so bright especially when just waking up. If you have TV accounts, you can use them on the room TV, otherwise it's the base channels.

The shower products were in dispensers in the tub, which is cost-efficient (really, we don't need to take all those little shampoo bottles with us when we leave). The air-conditioner is very strong, maybe a bit much- to keep the room cool but stop the blowing wind across the room, I had to block the vents with my sweaters. The hotel and rooms were not fancy, but attractive and very clean. The reception was warm and helpful- the staff and the coffee station in the lobby(which was really delicious coffee, by several peoples' standards). Reservations for my group room rate was easy.

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